If you ever needed proof the IRS is held together with duct tape and caffeine, here it is. From a recent article in Government Executive magazine: “The Internal Revenue Service is asking seasoned employees without any direct tax experience to perform entry-level tasks of answering phones and processing tax returns, a step impacted staff call unprecedented as the agency scrambles to prepare for filing season.” These include employees from departments like human resources and IT, which means people who normally reset passwords and process onboarding paperwork will be untangling the tax code.
